We are excited to offer Afterpay and Klarna as payment methods for customers in the United States. These services allow you to make purchases now and pay for them in four interest-free payments made every two weeks. Simply shop online and add items to your shopping bag, at checkout select Afterpay or Klarna as your payment method
HOW IT WORKS:
1. Add product to cart. Shop as you normally would for your favorite NOBULL gear, adding your picks to cart.
2. At checkout, select Afterpay or Klarna as your payment method. If you're a new user you'll be prompted to create an Afterpay or Klarna account.
3. Pay every two weeks with no interest. The card used to checkout will be charged every two weeks by Afterpay or Klarna for three additional, interest-free payments.
What is Installments by Afterpay?
Installments by Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.
How do I use Installments by Afterpay?
Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments by Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, and returning customers simply log in to make their purchase. It’s that easy!
Please note that all items in your shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.
Where can I use Installments by Afterpay?
Installments by Afterpay can only be applied to purchases made on nobullproject.com.
Can I use Installments by Afterpay if I’m an international customer?
Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard or American Express (credit or debit card), and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
How does the payment schedule work?
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
Where can I find common questions about payments?
Check out the Afterpay Payments FAQ.
When will my items be delivered if I use Installments by Afterpay?
Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.
Visit our shipping page for more information by clicking here.
Is there a limit to how much I can spend on a single transaction?
Yes, transaction value limits apply to purchases made on nobullproject.com using Installments by Afterpay.
What products are not eligible for purchase using Installments by Afterpay?
Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.
How do I return or exchange an item purchased using Installments by Afterpay?
If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return Policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at firstname.lastname@example.org
What if I can’t pay an Afterpay installment?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
Where can I find out more about Afterpay?
If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.
What is Klarna?
Klarna is an alternate payment method that allows you to split your purchase into 4 interest-free payments. To use Klarna to pay for your purchase, choose Klarna in the checkout. Your purchase will be split into 4 interest-free payments. The first payment will be take from your credit or debit card when your order is shipped. The remaining three payments will be automatically charged to your card bi-weekly afterwards.
How do I sign up?
If your cart is eligible for 4 interest-free payments with Klarna, you will be able to select Klarna as a payment method during checkout. After your order is shipped, you will be charged for the first payment. Klarna will send a notification once the payment has been processed. You will be informed ahead of time before the next payments.
What are the conditions to sign up?
To sign up, you will need: 1) A US-issued debit or credit card 2) be 18 years of age or over 3) an SMS-capable phone number 4) a US residential address.
Which payment methods are accepted?
Klarna currently accepts most debit and credit cards (i.e., Mastercard, Visa, Discover, American Express). Please note, prepaid cards are not accepted.
If there's an issue with my order, do I still need to pay for it?
You do not need to pay for goods that aren't received, or goods that are received damaged, broken, or defective. Follow our help instructions and "report a problem" in your Klarna account to pause your payments until the issue is resolved. If we issue a refund or cancel your order, Klarna will send an adjusted statement and payment schedule. You can check the status of your payments anytime via Klarna's site or in your Klarna app.
What happens if I make a return?
If you need to return part or all of your order, simply follow our return instructions and make sure to take note of the tracking number. Log in to your Klarna account, select "report a return," and Klarna will pause your statement.
As soon as we process your return, Klarna will send an adjusted statement and payment schedule. With a full refund, Klarna will refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.
Has Klarna received my payment?
Klarna will send an email confirmation for all completed payments. You can also call or live chat with Klarna's customer service agents 24/7 to confirm payment.
Can I pay before the due date?
Yes. If you want to pay the next payment or full balance of your payment plan early, simply log into the Klarna app, go to the "Purchases" page, and select "Payment Options."
What happens if I don't pay for my order?
Klarna will automatically attempt to collect payment for your purchase from the card that you entered at checkout. You can find out when your payments will be collected in the email that you received at the time of purchase or by logging into your Klarna account. If you need extra time to make a payment, simply log into the Klarna app, go to the "Purchases" page, and select "Payment Options," then "Extend due date."
If the automatic payment fails, Klarna will try again after 7 days. If this payment also fails, Klarna will make another attempt after a further 7 days (14 days after the date of the first attempt). Your credit score will not be impacted by using Klarna's Pay in 4 payments product even if you have failed to pay on time.
If you have any questions about Klarna, please see Klarna's full FAQ page. You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna app.