How do I use Klarna to pay for my order?

Klarna allows US customers to make purchases now and pay for them in four interest-free payments made every two weeks. And it's easy to use — simply follow the steps below:

  1. Add items to your shopping bag. Shop as you normally would for your favorite NOBULL gear.
  2. At checkout, select Klarna as your payment method. If you're a new Klarna user, you'll be prompted to create a Klarna account.
  3. Pay every two weeks with no interest. The card used to check out will be charged every two weeks by Klarna for three additional, interest-free payments.

 

Frequently Asked Questions
Visit Klarna to learn more and view their FAQs, terms & conditions, and Privacy Policy. If you have any questions about your Klarna account, please contact Klarna directly here or through the Klarna app.

What is Klarna?
Klarna is an alternate payment method that allows you to split your purchase into 4 interest-free payments.

How do I use Klarna?
Simply add items to your shopping bag and check out as normal, selecting Klarna as your payment method at checkout. Your purchase will be split into 4 interest-free payments. The first payment will be taken from your credit or debit card when your order ships. The remaining three payments will be automatically charged to your card bi-weekly afterwards.

Can I use Klarna if I’m an international customer?
No, Klarna is only offered to our customers who have a US billing address, US shipping address, a US-issued debit or credit card, and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Klarna.

Which products are not eligible for purchase using Klarna?
Klarna is not available on purchases of gift cards. If you are purchasing gift cards along with Klarna eligible products, you will need to place separate orders.

How do I return or exchange an item purchased using Klarna?
Klarna orders follow our standard returns and exchanges process. After you start your return with us, log into your Klarna account, select "Report a Return," and Klarna will pause your statement.

You can start your return here. Please check that your return or exchange meets our Return Policy.

As soon as we process your return, Klarna will send an adjusted statement and payment schedule. With a full refund, Klarna will refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.

Has Klarna received my payment?
Klarna will send an email confirmation for all completed payments. You can also call or live chat with Klarna's customer service agents to confirm payment.

Can I pay before the due date?
Yes. If you want to pay the next payment or full balance of your payment plan early, simply log into the Klarna app, go to the "Purchases" page, and select "Payment Options."

What if I can’t pay a Klarna installment?
Klarna will automatically attempt to collect payment for your purchase from the card that you entered at checkout. If the automatic payment fails, Klarna will try again after 7 days. If this payment also fails, Klarna will make another attempt after a further 7 days (14 days after the date of the first attempt). Your credit score will not be impacted by using Klarna's Pay in 4 payments product even if you fail to pay on time.

You can find out when your payments will be collected in the email that you received at the time of purchase or by logging into your Klarna account. If you need extra time to make a payment, simply log into the Klarna app, go to the "Purchases" page, select "Payment Options," and then select "Extend due date."

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