You can edit or cancel your order within 30 minutes of placing it. Simply open your order confirmation email and select "View or Edit Order" to make changes.
Once the 30-minute window has passed, orders can no longer be edited or canceled through self-service. If you need to correct a shipping address, the NOBULL Customer Service Team may be able to assist with street number corrections only. We are unable to change the shipping city, state, ZIP code, country, or redirect an order to a different address.
If you entered an incorrect shipping address, you'll need to cancel your order (if eligible) and place a new order using the correct address information.
If your order has already shipped or can no longer be canceled, you can start a return or exchange after delivery and place a new order if needed.
If you need additional assistance, you can contact the NOBULL Customer Service Team or request to escalate to a live agent for further support.
Please note: If you used a discount code and your order was canceled, returned, or exchanged, escalate to the NOBULL Customer Service Team. We may be able to reapply your discount when applicable.